Cancelation policy: Please cancel yourself out of a class if you are unable to come. Late cancelation (a cancelation can be made within 3 hours of the class starting) will be charged as if you attended the class. We appreciate your understanding.

Cancelation policy: Please cancel yourself out of a class if you are unable to come. Late cancelation (a cancelation can be made within 3 hours of the class starting) will be charged as if you attended the class. We appreciate your understanding.

How does paying with my class pass work?

We will monetize your pass and deduct your remaining for each live class you join- it’s much like a debit card.

01 class on punch card = 02 live classes.

For example, a yogini has 5 classes left on her 10-class-pass, therefore she can take up to 10 live classes because each live class equals 1/2 of a studio class. In addition, if she wants to buy a one-month subscription to pre-recorded classes it will cost her 2 and a half punches. If she wants access to both she will be charged 2.5 punches for the one month subscription leaving her with 2.5 classes left on her punch card and with those classes left she can take 05 live classes. And, good news, there is no expiration on her pass. 

Please contact us if you have any questions.

Alison@yogajoysaigon.com
Cell & whatsapp: 096 3277 308

Refund policy: Thank you for understanding our vision and the need for creating a refund policy.

• All class packages are non-transferrable.
• We cannot offer refunds or credit for classes that partially taken.
• We cannot issue refunds or credit for workshops conducted by guest teacher visiting Yoga Joy Saigon and adhere to their refund policy for their event.
• Once the class series has begun, we cannot accept refund request unless you are deemed medically unfit for exercise.

Cancellations: If you cancel 7 days prior to the workshop/series/program start date, you will be issued a refund minus a 10% workshop admin fee. No refunds, no transfers and no credits for cancellations within 7 days of workshop start date. In addition, no refunds or credits for failure to attend or failure to complete workshop.

We understand that plans occasionally changed and unanticipated circumstances sometimes arise, therefore, it’s necessary that we have a consistent and transparent refund and cancelation policy that is fair to you, the studio and the presenter. We are happy to speak to you regarding our policy at any time.

Thank you for your support!